Builder Reviews

builder Reviews

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Builder Reviews -

My Third Build and I would Use Prime-Metro Again:- To whoever reads this: I’ve done all the hard work for you! I have researched all of the main builders that build in the Western Vic area with names beginning with M, S, H and others, and the lesser known ones with names beginning with O, L, S and others, to see which builder is the best value for money and not prone to excessive extras/additional costs just to get something half-decent …….. you know what I mean.
So without any recommendations, I stumbled upon Prime-Metro, and what a stroke of luck that was! Not only are their prices reasonable, but I reckon they might have stolen all the master craftsmen from the other building companies! I can’t speak highly enough about the quality of the build. You won’t find dodgy paintwork or wonky floor tiles; Their tradies know how to do the job properly. Plus, their standard fixtures/fittings (sinks, mixers, handles etc) are the others’ “upgrades” which means you get the prestige look without the extra cost.
The consultation process was easy, and there was always someone I could contact at every stage of the build process. This was my third build and if I ever build a 4th, these guys will have my business for sure. - Anita M. Bacchus Marsh

Perfect Dream Home Outcome
We were delighted with the service and outcome with Prime-Metro, which began with assistance to choose our land. This was invaluable as it helped us to get land with much better orientation than we had been looking at. It also helped to keep the site costs under control given that site costs can easily escalate when one does not have the technical knowledge.
Then, the attention to detail and patience to get our plan just as we wanted it was fantastic. All of our ideas plus some innovative ideas from the designer ensured we ended up with the ideal plan to suit both us and the land. We went through about seven drafts, which with the complimentary design service worked well to ensure we could fine tune things to suit us.
When the building began, it was a very smooth and whilst there was hick-up with the window company delivering the wrong windows, this was sorted out without a fuss and all ended well.
We are so glad that the service quality of construction and competitive pricing resulted in our perfect dream home. We would be pleased to recommend Prime-Metro to anyone. - Melinda and Martin C. Gisborne

Very Happy with Design and Quality:- we built in Hopetoun Park and were delighted in every way. The personal service to ensure our design and everything that we wanted was included was really awesome. We could not believe how much care was taken to ensure that the plan was perfect and the supervision on site and workmanship was first class. Couldn't be happier, thanks Prime-Metro. - Brett and Tracey S. Hopetoun Park

Prime-Metro Good Service: - Chris and I had the good fortune to choose Prime Metro homes. Their pricing was really competitive with the major builders but most pleasing was we could have a plan designed for us free of charge that suited both our land and our lifestyle. They gave us so much personal attention to make sure our plan was the best it could be for us we cannot speak highly enough about them. The other thing that really impressed us was how the consultant took the time to explain everything to us and talked about how some people cause problems for themselves and how to avoid it. Bottom line was the home designer worked with us all the way through the process and made sure all everything was ticked off properly and fixed before we got to contracts. After signing contracts, the colour consultant was very helpful as we were nervous about getting the colours wrong but she fixed that and it turned out really great. When the building commenced we dealt with the supervisor and to our delight he cared about having the home built properly and ensured that the everyone did their job properly. Whilst there were a couple of small mistakes they were fixed immediately and without a fuss.
Our home was finished within time and the handover was very professional too. All the way through the communication was excellent and what you would hope it to be. We were fortunate to find Prime Metro who were referred to us by a friend of a friend and we would also recommend them to anyone - Chris and Nick K.
Preston

Prime-Metro Did An Excellent Job:- We are pleased to say a HUGE THANK YOU to Prime-Metro for the time and care they put in to helping us with the building of our new home. When we embarked on this journey, we were not too sure if we were doing the right thing. However, all went very smoothly as promised and now that it is built, we are delighted with the result and so glad we proceeded. The house has turned out beautifully and we are very impressed. Sorting through many house designs was confusing and we couldn't find what we wanted. Prime-Metro helped us out with a custom design and it didn't cost us any extra for the design. We would also like to thank them for giving us peace of mind, by explaining everything so patiently and in such detail. It took a while to get to the final custom plan that we were happy with but it was a big decision for us and their willingness to ensure that we were happy was really appreciated. Thank you doesn’t seem enough. The way Prime-Metro approaches things is really different to other companies that we had spoken with and we loved the service. It was so good to get real pricing upfront so that we could work and plan towards a home that fitted our budget. We had a number of meetings, all very relaxed and no pressure. Thank you for making it not a scary venture and doing a great job! - Sandi B.

 

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